The Base Warehouse
Contact Us
Questions about an online order, a product or your next party? Call or email our online team, or send a message below. For stock checks, balloons and helium at a particular store, call that store directly.
Online orders
Call or email our online team
Order tracking, delivery, returns and product questions for anything bought on our website.
In store
Call your local store
Each store handles its own stock checks, balloon orders and helium. Give them a call before you visit and they will check the shelves for you.
Helium tank hire
Reserve a helium tank
Helium tanks are available at all 8 stores. Call the store you want to collect from to reserve one ahead of your party.
8 stores across NSW
Store phone numbers
All stores are open 7 days. Tap a number to call, or open the store page for hours and directions.
Send a message
Send us a message
We read every message and reply by email as quickly as we can.
Quick answers